InfoSphere Data Explorer

What is InfoSphere Data Explorer?

InfoSphere Data Explorer is a data federation application, belonging to IBM’s solutions for the big data platform. It was developed by a company called Vivisimo which was acquired by IBM in 2012. InfoSphere Data Explorer can discover, extract, and display data from multiple sources within your enterprise in a single unified view irrespective of the format of the data or where it resides.

InfoSphere Data Explorer can connect to any data source (e.g. databases, Hadoop distributed file systems, SharePoint, file shares, websites, CRM, ERP, Siebel etc.) including third party feeds, subscriptions, and external search engines via federation. It allows users to traverse and explore/find the content that they are looking for. It can explore both structured, semi-structured, and unstructured data within an enterprise and can be scaled up as the data volume increases. It replicates the security mechanisms of the data source being accessed and restricts access based on the existing user roles defined for that data source. In other words, it ensures that users can only access the information they are authorized to.

InfoSphere Data Explorer doesn’t physically move the data away from the data source for analysis. Instead, it crawls and collects raw data from the data sources, converts it, and enables indexing on them to make it easily searchable. Based on user input search criteria, it uses the indexes to locate all the relevant data sources, combines the information and then exposes it in a single unified user friendly interface. The results can be ordered by word count, density, date of creation, or rating in order to provide insights and business value. It can also identify subject matter experts based on user profiles and the documents they created or commented upon. It can uncover hidden relationships and themes within the data content and also help you navigate to related data assets with a user friendly GUI. Data Explorer pushes newly updated information including external news to a user at real time based on his role and business context even before he starts searching for it. The user views can further be optimized based on the business unit and the core interests of the group which a user belongs to.

InfoSphere Data Explorer not only provides business analytics, but users can also enrich the data assets by adding comments, new business terms, rate or vote content for relevancy, tag results with keywords, and even store links in a shared workspace for other people to access it.

Benefits of InfoSphere Data Explorer

In most companies, customer service representatives have to jump across, search, and dig through multiple data sources to gather the relevant information required by the customer. This leads to long hold times for the customer and higher operational costs. InfoSphere Data Explorer can reduce the call hold time drastically by quickly gathering all the relevant information from multiple data sources and providing it in a single unified view to the customer service representative thereby enabling him to provide better customer service.

Organizations have a wealth of data spread across multiple data sources. But it is often very cumbersome for an individual to find the relevant information and gain insights from it so as to be able to leverage it for upcoming business initiatives and IT projects. Multiple units within an organization could be unknowingly working on the same business initiative causing duplication of effort. InfoSphere Data Explorer can empower the business analysts with relevant up to date information on the business initiatives within an entire organization, reduce research and development costs, and can even find a subject matter expert so that they could get access to accurate reliable information and make better business decisions out of it.

For more information on how InfoSphere Data Explorer can benefit your organization, please contact PR3 Systems at info@pr3systems.com.

References Used:

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